Need to return an item? Understand Our Return & Refund Policy.
Return Order
- Standard Returns: Items can be returned within 30 days for a full refund if they are unopened, unused, and in their original packaging. Proof of purchase is required.
- Faulty Items: Faulty or defective items can be returned within 30 days of purchase for a full refund or exchange.
- Condition of Returned Items: Items must be in their original condition and packaging. They should be unused and resalable.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item is faulty or incorrectly described.
- General Returns: You have 30 days from the date of purchase to return items for a full refund.
- EU Consumers: If you are within the EU, you have 14 days from receipt to return items purchased online for any reason. Items must be in their original condition and packaging.
- Ensure Eligibility: Verify that the item is unopened, unused, and in its original packaging.
- Proof of Purchase: Have your proof of purchase, such as a receipt or order confirmation, ready.
- Initiate Return: Contact our customer service to initiate the return process and obtain any necessary authorization.
- Package and Ship: Pack the item securely and ship it to the provided return address. Ensure that you use a trackable shipping method.
- Refund: Once we receive and inspect the returned item, we will process your refund to the original payment method or provide store credit.
Return Form
Please fill out this form to initiate your return.